Do you have a Whirlpool ice maker not working? We can help. Check out our troubleshooting guide of common causes behind a Whirlpool ice maker not making ice and how to fix the problem.

Troubleshooting: Whirlpool Ice Maker Not Working

Ice Maker Is Turned Off

Has your refrigerator suddenly stopped producing ice? If so, the ice maker may be turned off. This can happen from someone reaching their hand into the ice bin or from the ice bin getting too full.

Turn the ice maker on by pulling the arm down until it clicks.

whirlpool ice maker won't work

Image from Whirlpool


Improper Freezer Temperature

Believe it or not, your freezer temperature plays an integral part in ice production. If the temperature is too warm, the ice maker won’t make ice. If it’s too cold, the ice can get stuck.

Freezer temperature should be between 0° F – 5° F.

Check the condenser coils to ensure they are clean and free of dust and debris. This helps the freezer run more efficiently to remain cold. In addition, inspect the evaporator coils to see if frost has accumulated on them. If the evaporator coils are frosted over, you may have refrigerator repair problems that require a licensed technician.

Ice Maker Is Jammed

Have you discovered your Whirlpool ice maker not working? That’s frustrating. A Whirlpool refrigerator ice maker not dispensing ice may be due to a jammed ice maker. Sometimes, the harvest fingers bring up icy water that attaches to the stripper. This icy water then freezes on the stripper causing the harvest fingers to jam.

Use a plastic utensil to break apart the jammed ice. Be careful not to damage the ice maker!

Water Supply Problems

If your Whirlpool ice maker won’t work, it could be your water supply has low pressure. Check the water supply line to ensure it is straight to allow adequate water flow and pressure. Also, leave enough space behind the refrigerator to not kink the line.

whirlpool ice maker not working

Image from Whirlpool

Clogged Water Filter

A dirty water filter can be the culprit to a Whirlpool ice maker not working properly, but still producing some ice. Over time, the water filter becomes clogged filtering the impurities and sediment out of your water. This is its job! Experts recommend replacing your water filter every six months. A clean filter keeps water tasting fresh and your ice production thriving.

Learn how to replace a Whirlpool refrigerator water filter here.

Still stumped? If you’re still not getting ice it’s time to call for service. Northeast Appliance Repair is your trusted source for Whirlpool appliance repair Monroe. We’re here for you!