Reviews

Appliance Repair Monroe Reviews

We offer fast, reliable appliance repair in Northeast Louisiana. But don’t just take our word for it. Read our appliance repair Monroe reivews to see what our customers have to say.

From 92 reviews
Janette Rowell
Janette Rowell

Over the last several years, we have bought flooring, a dishwasher, refrigerator, & a freezer. Love the friendliness on the phone & in person! We are very satisfied customers!

via Google
Chelsy Benefield
Chelsy Benefield

Great customer service. Very prompt to get back with me each time, arrived when scheduled, and great communication. Will definitely use again and highly recommend!

via Google
Lisa Allen
Lisa Allen

I enjoyed the professional service and the prices are really good.

via Google
Charles Mitchell
Charles Mitchell

The service was excellent and the repair man arrived right away. I was really pleased to get my dryer back to original condition for a reasonable price.

via Google
Janice King
Janice King

Showed up early for appointment which I really needed. His other call in my area hadn't taken as long as scheduled. Such a nice young man. Quick, efficient.

via Google
Becky Colvin
Becky Colvin

What professionals – In the office, on the phone, and in your home. Kept having an issue with my Bosch dishwasher and the friendly Service Technician diagnosed the issue on a Friday. A quote for the Price for the parts and installation …

read more
via Facebook
Paula H
Paula H

Excellent professional and courteous and knowledgeable technician. You will handle all of my appliance needs!

Pth Xox
Pth Xox

Excellent professional and courteous and knowledgeable technician. You will handle all of my appliance needs!

via Google
Charlye Cherelle
Charlye Cherelle

Very responsive and prompt. Experienced in their field. Very courteous as well. Will be calling again!

via Google
Sherri Lilly
Sherri Lilly

We have had problems with an upright freezer since we got it. Other service companies told us there was no problem, but these nice folks came, found the problem, ordered the part and we were up and running in four days time.

I highly …

read more
via Google
Sue L
Sue L

Can’t say enough good things about your business. Technician was personable and professional. The part that had to be ordered for my oven came in quickly and was installed in a timely manner. Would recommend them to anyone needing …

read more
Fede Acosta
Fede Acosta

Quick Response, technician arrived within the time given and repair was done quickly and when part had to be ordered it arrived just a a couple of days later. Reasonable price.

via Facebook
Susan Hamby
Susan Hamby

I had to have a few of my appliances assessed for insurance purposes that were either not working at all or malfunctioning from effects of hurricane damage. Technician was knowledgeable, friendly, and professional and office staff also …

read more
via Google
and T
and T

Hey to our Northeast Appliance Sales and Service! I want to share our experience with this company. Our appliances are 10 years old so I just wanted to do a maintenance check up on them. And I tell you, I was so impressed from start to …

read more
Jojo
Jojo

The tech did a great job and diagnosed the problem and fixed it as well as pointing out a plumbing problem he wasn’t allowed to work on. That problem is now fixed as well.

Came when he said and finished quickly. Good value.

via Google
Kelcey Wondra
Kelcey Wondra

Great customer service and was able to get out quick

via Google
tammy bourgeois
tammy bourgeois

Went in to find a new dryer and was in and out in less than an hour (with a new dryer). Checked with some of the bigger named stores that sell appliances and we would have had to wait for delivery (some over a month away). Northeast …

read more
via Google
Katie Hardy
Katie Hardy

Everyone was very nice and professional

via Google
Cindy Chesney
Cindy Chesney

Fast and proficient service. Was on time and wonderful attitude. Didn't charge an outrageous price. Will use again and I highly recommend them!!

via Google
Selma J
Selma J

Very pleasant and informative.

via Google
Carol
Carol

Service man explained what he thought was happening with dryer. Continued checking and told me how I can keep dryer from malfunctioning in the future. I appreciated his time.

via Google
Tara Trull
Tara Trull

Northeast appliance is also so quick and professional. Every tech they have had come out is very courteous and knowledgeable! They really know their stuff!

Response from business owner

Thanks so much Mrs. Trull for your continued support and business. We appreciate your 5 star review!

via Google
Jim Cox
Jim Cox

My wife and I built a house with all new appliances. Two years later we are having problems with them and northeast appliance has stepped in to help. Very professional and on time with great quality workmanship. Very easy to deal with. …

read more
Response from business owner

Thanks so much Mr. Cox for your continued business. We are thankful to have you as a valued customer!

via Google
Larry Kelly
Larry Kelly

Friendly, technician was very polite and answered my questions, was on time. Technician was looking for a part for my washing machine and explained everything on getting the part. Lady in the office was absolutely amazing. I will definitely…

read more
via Google
Elizabeth Rawls
Elizabeth Rawls

Fast & friendly service. They always do a great job!

via Google
Barry Delcambre
Barry Delcambre

Excellent service and took two visits because a part had to be ordered. Both red head guys were exceptional on each visit. Evan and Tyler need to be complimented!

via Facebook
greg huggins
greg huggins

Great service and friendly and knowledgeable technician!

via Google
Polly Petty
Polly Petty

Very well pleased! Could not ask for any better service than I got.

via Google
Brenda Fletcher Petrus
Brenda Fletcher Petrus

Highly recommend this company. Came out on Wednesday and ordered the part for my dryer. Came the next day and installed the part! Very friendly staff and reasonably priced! ⭐️⭐️⭐️⭐️⭐️

via Facebook
Wanda Spurlock
Wanda Spurlock

Excellent service , timely, courteous, efficient. 5⭐️

Response from business owner

Thanks Mrs. Spurlock for the 5 star review of Northeast Appliance. We appreciate you!

via Google
John G
John G

The guy was great, the best, give him a raise

Albert Edmiston
Albert Edmiston

Nothing is worse than washing to pack for a long trip and learn that your dryer is not working ( no heat ) I contacted the guys at Northeast Appliance repair, it was absolutely amazing experience, which is Almost unheard of these days!! …

read more
via Google
Kayla Michiels
Kayla Michiels

Northeast Appliance Repair has been EXTREMELY helpful, professional and attentive… Gail handled everything so well and not only that, but is also extremely sweet. 10/10

via Google
Rose Butler
Rose Butler

I recommend this company. Very professional, friendly and skilled technician. Very pleased.

via Google
Debbie H
Debbie H

Your repairman was so professional, knowledgeable and friendly. I will definitely be using your business again, thanks!

Lori Paquette
Lori Paquette

My service repair man was Tyler, he was very professional and knowledgeable and informative. I could not have asked for better service, he was actually able to come earlier which worked out great for me and I was very pleased with the …

read more
via Google
Sheila Armstrong
Sheila Armstrong

The technician was prompt, professional and courteous. I highly recommend Repair Service.

via Google
Kay D
Kay D

The service was professional. The service person was great. He explained what was wrong with the ice maker and showed us what the problem may be. I have already referred your company to a friend.

Tara Dumas
Tara Dumas

They came to my house to repair refrigerator and install seal on freezer..Had to order parts and will be back...Was pleased with young man!

via Google
Lee Ann Stapleton
Lee Ann Stapleton

Washer not working properly. He looked at it and explained what the problem was. We all agreed that the repair would cost more than a new one.

Even so, he was prompt, friendly and knowledgeable. I would use them again.

Response from business owner

Mrs. Stapleton,

Thank you very much for your 5- star review! We greatly appreciate your business.

via Google
ZEL SMITH
ZEL SMITH

These are some amazing folks! Just give them a call for your appliance repair needs. I have used them over the years and I just love Northeast Appliance Repair!

Response from business owner

Thank you so much for the great review and continuing to rely on Northeast Appliance for your appliance repairs!

via Google
Debbie Smith
Debbie Smith

Great job! Highly recommend & will definitely use again

Response from business owner

Thanks so much Debbie for your business and taking the time to review Northeast Appliance.

via Google
Mansour Ramzey
Mansour Ramzey

I had a Kenmore refrigerator that stopped cooling, i decided to get a diagnostic and opinion so i called Northeast appliances and the repair man came on time and looked at it touched the compressor and said it is the compressor and it …

read more
Response from business owner

Mr. Ramsey,

We greatly appreciate your business and taking the time to review your experience with Northeast Appliance.

via Google
Lisa Matte
Lisa Matte

Great repairman. He fixed my washer in a timely manner and he gave me advice on what to look for in my next washer. Great all around service! I would definitely recommend this company.

Response from business owner

Lisa,

Thank you so much for the great review! We greatly appreciate your business.

via Google
Nathaniel Jeane
Nathaniel Jeane

The worst part was waiting for a part to come in, but the company and repairman were top notch professionals!

via Google
Diane Jones Newcomer
Diane Jones Newcomer

Very knowledgeable and friendly. Was on time !

Would highly recommend!

via Facebook
Alisha Latham Lee
Alisha Latham Lee

Excellent customer service.

via Facebook
Charles G
Charles G

we are always very satisfied with Evan and all of you.

Jo West
Jo West

Courteous and knowledgeable

via Google
Carol Ezell
Carol Ezell

My call was returned promptly by the scheduler and a date was given for service call. Evan was prompt in arriving and was efficient in determining the source of the issue. Was very respectful, mindful of wearing his mask into my home and …

read more
via Google
Patsy Knight
Patsy Knight

I called for Refrigerator repair and Keisha gave me an appointment for the next working day. Evan came on time and within minutes he’d diagnosed the problem, told me my options, called about the replacement part and promised to be back when…

read more
via Google
Christina L Turner
Christina L Turner

They were the ONLY place I could find a washer in my price range after mine went out.

via Google
Steve H
Steve H

Very friendly very honest with us thank you!

Sherrie Albritton
Sherrie Albritton

Great service! Love NELA appliances!

via Google
Dena A
Dena A

Could not have asked for any better service. And people say it does not pay to advertise. I listened to 88.7 everyday driving to and from work. Hey NE Appliance--It does work. B safe

Toni Merritt
Toni Merritt

The staff were the best. Everyone was so nice and knowledgeable. I hadn’t intended on purchasing that day and was on the hunt for a used dependable refrigerator.. An employee explained how they buy dented ,or scratched appliances at low …

read more
Response from business owner

Mrs. Toni – thank you so much for your humbing review. It was an absolute pleasure meeting and chatting with you during your visit. You, my friend, are an absolute gem. We know you will continue to spread your love and kindness to each person who comes in contact with you. Many, many blessings.

Bambi

via Google
colddeuce
colddeuce

The serviceman was very polite, knowledgeable, and saved me money by informing me of my best options to resolve my issue.

Response from business owner

Thank you so much for your review!

via Google
Terri R
Terri R

I WILL HIGHLY RECOMMEND YALL!! Thank y'all for everything!! My in-laws spoke very highly of Levi!

Vanessa “Nessa” Williams
Vanessa “Nessa” Williams

Very pleased!

via Google
Ms. King
Ms. King

The man was early when he came to my house which is great he knew exactly what he was doing so it did not take him long at all and he was a very very courteous polite man so I am very satisfied with this company and I will recommend them to…

read more
via Google
Angelia Richard
Angelia Richard

Professional, Friendly, Courteous, and Honest.

via Google
Andrew Shaver
Andrew Shaver

Very professional and straightforward, and honest

via Google
Kelly Martin
Kelly Martin

They were very professional, wore masks at all times, removed shoes in the home so nothing was tracked in. They explained in detail what they were doing as they did it and the trouble they found that needed repairing. We called on Friday …

read more
via Google
Phil Whiteford
Phil Whiteford

I have had several interactions with Jeffrey. He is an all around great guy!

via Google
Thomas Kupferer
Thomas Kupferer

Thanks for the quick service. Evan was our service person and he did a good job for us. He seemed to be a very considerate and capable young man,

via Google
Lloyd Tilbury
Lloyd Tilbury

I used this company for a second opinion on my washing machine. The repairman's recommendations were used by the manufacturer and they sent their representative back to replace the worn out parts.

A couple of weeks later my refrigerator …

read more
via Google
Terry Long
Terry Long

Service was unbelievable. Very respectful of my home. On time. Checked and fixed my washer. Will use again.

Thanks for your honesty.

via Google
John Wilson
John Wilson

Fan on my refrigerator was out Jeffery came out order the part. He came back fixed it clean everything up. Now its running better than ever.

via Facebook
Swan
Swan

Everything going good so far thank you for coming out and giving me a helping hand do to the virus that is going around! Thank you again

Anonymous
Anonymous

You were very professional and thorough!! Thank you so much!!

Jimmy M
Jimmy M

Quality people .will recomend u to everyone

Whitty H
Whitty H

It went great, was provided the information I needed, made the purchase and will be back. Best part was the chatter of little children in the background, I'm a Grandpa and love those sounds

Jerris W
Jerris W

Good folks came out & met us on Saturday & they were closed 👍

ERNEST UNDERWOOD JR
ERNEST UNDERWOOD JR

Very professional

via Google
Marianne W
Marianne W

Very pleased. Service Tech Chris went beyond to try to fix our microwave but the part needed was discontinued. Bambi, in the office, was informative in the availability of replacement microwaves. I highly recommend your business to all my …

read more
Candace L
Candace L

My dryer works well now since the repair. The repair guys did a good job overall and I am pleased it works now like it is supposed to. Thank you!

Bob H
Bob H

I could not be more pleased with my experience with Northeast Appliance repair. I am now a forever customer.

Lauren Jacot
Lauren Jacot

My Refrigerator was completely down with a broken main board. This company ordered the part and fixed the problem so quickly, I will never recommend a different company. Also, they are very honest and respectful! Thank you for addressing my…

read more
via Facebook
George Strickland
George Strickland

Same day service for my dryer repair. Very professional and reasonably priced. I will use them for all of my appliance repair needs

Response from business owner

Mr. Strickland,

Thank you for taking your time to review your experience with Northeast Appliance. We are happy to hear you were pleased with your service and repair.

via Google
bobby lively
bobby lively

I highly recommend NE i've used them a few times and could'nt be more pleased . They communicate their intentions well and are very trustworthy , kudos to Jeffery and all the staff !!

Response from business owner

Thank you, Mr. Lively, for you continued business and taking your time to review your experience with Northeast Appliance Repair LLC.

via Google
Lindsey Gordon
Lindsey Gordon

I appreciated the communication from the repairman on the time he would arrive. Very thorough with assessment. We will definitely call again.

Response from business owner

Mrs. Gordon thank you for taking the time to review your experience with Northeast Appliance Repair LLC. We look forward to servicing your appliance needs in the future.

via Google
Carl K
Carl K

Excellent, affordable service! Thanks very much!

Response from business owner

Thank you so much for leaving us your feedback, Carl! We appreciate you taking the time to let us know how we did.

via Google
Jennie Flash
Jennie Flash

Very very great service, answered all my questions quickly and efficiently!!! Cleaned every thing up. Just all around great guy!!!

Response from business owner

Thank you so much for your kind review, Mrs. Flash. Glad we were able to get you back up and running quickly!

via Google
Laura McManus
Laura McManus

I will recommend Northeast Appliance Repair to anyone that needs a repair. They are very considerate, timely, and their work is warranted which I have never had before. I am so glad that I found them and will be calling them for all my …

read more
Response from business owner

Thank you Mrs. McManus for your review. We stand behind our work and hope that you get many years of use from your washer.

via Google
Patricia Niswanger
Patricia Niswanger

Great experience!!! Got our refrigerator back up and running! Will definitely use again!

Response from business owner

Thank you Mrs. Niswanger for your review and business. We really appreciate you as a customer and taking the time to let us know about your great experience with Northeast Appliance.

via Google
Rhonda Walker
Rhonda Walker

Amazing service, great quality work, affordable & trustworthy. They make the inconvenience of needing repairs an easy task.

Response from business owner

Thank you Mrs. Walker for your kind words. We appreciate you and taking the time to leave us a review.

via Google
J.P. Christiansen
J.P. Christiansen

Terrific job. Would highly recommend them.

Response from business owner

We're so glad to hear that you were happy with our service, Jan! Thank you for leaving us your feedback and have a great day.

via Google
Beth Hendricks
Beth Hendricks

By far the very best for any appliance repairs!

Response from business owner

Thank you for your review Mrs. Hendricks. We appreciate our customers.

via Google
Jennifer Miller
Jennifer Miller

Jeffery was great and very helpful!

Response from business owner

Mrs. Miller- thanks so much for your review and business.

via Google
Melissa De La O
Melissa De La O

Jeffrey came out and repaired our refrigerator in one visit. He was very professional and did an outstanding job!!

Response from business owner

We greatly appreciate your review, Melissa. Please let us know if we can be of further assistance in the future for all your appliances.

via Google
Avery B
Avery B

Great service. Jeffrey has fixed both an ice maker and a garbage disposal for me. Affordable prices, timely, courteous, and professional. The ice maker took two trips, one to try and repair and then one to replace with a new one. The …

read more
Response from business owner

Thank you for taking the time to leave a review. We value our customers and know your time is important which is why we like to update you when we're on our way. Thank you for choosing Northeast Appliance.

via Google
Becky Pickering
Becky Pickering

I am so glad I stumbled upon this business in a Google search. They were extremely professional, friendly, and efficient. Our Whirlpool dryer was assessed AND fixed within 48 hours of my initial call to them! Jeffrey also caught and fixed a…

read more
Response from business owner

Mrs. Pickering thank you so much for your review! We greatly appreciate it as well as your business.

via Google

Call Now: (318) 582-5245