Reviews

Appliance Repair Monroe Reviews

We offer fast, reliable appliance repair in Northeast Louisiana. But don’t just take our word for it. Read our appliance repair Monroe reivews to see what our customers have to say.

From 232 reviews
kodi mccoy
kodi mccoy

Knowledgeable staff, had replacement parts on hand, and great service.

via Google
Ronald Gardner
Ronald Gardner

Looked up this repair service on Google, and called them. The receptionist was very professional and helpful, worked to schedule the technician at a good time for me. The technician knew what the problem was when he heard and saw the issue …

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Susie Guimbellot
Susie Guimbellot

We were able to get the part we needed to fix our front-end loader washing machine. Lance was very hospitable and helpful in ordering the hose and was a great help.

Response from business owner

Thank you for leaving us your feedback on our service, Susie. We appreciate you taking the time to spread the word about our company and hope you have a great rest of your day!

via Google
James Stokes
James Stokes

I purchased a dryer and had these guys come and install and take the old one off

Response from business owner

Thanks for leaving us your feedback, James. We appreciate your business and are happy to have been able to help. Have a great day!

via Google
JUDY SAVELL
JUDY SAVELL

Great service. Serviceman was very professional

Response from business owner

Mrs. Savell,

Thanks for choosing Northeast Appliance. We appreciate your 5 star review of your experience.

via Google
Laura Kaul
Laura Kaul

My technician was punctual, knowledgeable, and courteous. He fixed what he could, but explained to me that a big repair was not worth the money and that I should expect to replace the machine soon. I appreciated his honesty!

Response from business owner

Thank you for the review, Laura. We appreciate you taking the time to leave us your feedback. Please give us a call again anytime if you need help with another appliance, and have a great rest of your day!

via Google
Brandon Phan
Brandon Phan

Mr. Evan came by and fixed our garbage disposal. Professional and courteous. Thank you for getting us back up and running! Will definitely recommend.

Response from business owner

Mr. Phan,

Thanks so much for taking the time to review your experience with Northeast Appliance Repair LLC. We are so glad Evan was able to get your garbage disposal repaired so quickly. We greatly appreciate your business.

via Google
Jennifer Chunn
Jennifer Chunn

Highly recommend this company. Very helpful and quick response. Will definitely use again.

Response from business owner

Thank you for leaving us your feedback on our service, Jennifer. We appreciate you taking the time to spread the word about our company and hope you have a great rest of your day!

via Google
Mary Kozee
Mary Kozee

Good job

Response from business owner

Thanks for leaving us your feedback, Mary. We appreciate your business and are happy to have been able to help. Have a great day!

via Google
Renee Ivy
Renee Ivy

Spent and Dent Washer Maytag brand new only $400

Response from business owner

Thanks for leaving us your feedback, Renee. We appreciate your business and are happy to have been able to help. Have a great day!

via Google
Sandra
Sandra

Evan, the service technician, was fantastic. Very knowledgeable. He diagnosed our problem; recommended options, did a thorough inspection of my gas burners and ovens and showed us how to clean and maintain the burners and the oven. I …

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Response from business owner

Thanks for leaving us your review, Sandra. We’re glad to hear that you were satisfied with your service from Evan. We appreciate you taking the time to leave us your feedback and hope you have a wonderful day!

via Google
Leo Norwood
Leo Norwood

I have used them multiple times. Very friendly, knowledgeable, and down to earth repairmen. The lady that does the scheduling is always so nice too. They give a heads-up phone call prior to coming too in addition to the scheduled time frame…

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Response from business owner

Thanks for leaving us your feedback on our services, Leo. We love getting reviews like yours, and we appreciate you taking the time to let us know how we did. Have a wonderful day!

via Google
Betsy Greener
Betsy Greener

They came to repair my washing machine quickly. A part had to be ordered. It came quick and they came right back out to repair it. Friendly service, easy to schedule, priced fairly, honest, and professional. Will use them for all my needed …

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Cydni Ellis
Cydni Ellis

Purchased new washer and dryer set. Everyone we interacted with was extremely friendly, knowledgeable, and helpful! They made doing business easy and they are local. We have been very pleased with our purchase. Highly recommend these guys …

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Jeanne Robertson
Jeanne Robertson

My tech was courteous, knowledgable, and full of information.

via Google
Anne Britton
Anne Britton

The repair service man was on time, was friendly and knew what he was doing. He quickly found the problem and let me know what needs to be done. He ordered the parts needed and will be repairing my stove by the weeks end. I'm very pleased …

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via Google
Todd Lee
Todd Lee

Good quality appliances and good prices. Staff was very friendly and helpful.

Response from business owner

Thank you Todd for shopping with us! Please let us know if we can assist in the future.

via Google
Jon Nelson
Jon Nelson

On time and I didn't have a problem.

via Google
Sherry Pope
Sherry Pope

Highly recommend. The technician was on time and knowledgeable. He was able to make the necessary repairs. Nice company to do business with!

via Google
Gaelin Craighead
Gaelin Craighead

Prompt service, very kind technicians! I’ll call them next time I need help!

via Google
Watecia Wroten
Watecia Wroten

Purchased a brand new refrigerator with a small dent for $2200 and priced for $4000 at Best Buy. Delivery on time and professional. Will be going back for washer and dryer. Delivery and set up is steep..$250 BUT they had to take door down …

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via Google
Brooke Anderson
Brooke Anderson

New double oven

via Google
Melvinm Cottingham
Melvinm Cottingham

Excellent service, repairman was very professional. Analyzed the problem very quickly and worked to keep the cost down as much as possible. Very pleased, would highly recommend

Response from business owner

Thank you for taking the time to review your experience with Northeast Appliance Repair LLC. Please let us know if we can assist you in the future.

via Google
Lana B
Lana B

Gail, the Customer service lady was so kind and let me know she would do her best to schedule us. …

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Chris Goad
Chris Goad

Quick to reply and schedule. Arrived ontime, wore shoes covers into our home. After inspecting the washer it was determined that the suspension was worn out and had caused damage to the tub and transmission from being out of balance. …

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via Google
W Cook
W Cook

5 Stars for sure!! Very friendly knowledgeable folks. Fixed my ice machine that no one else could seem to figure out and done it in a timely manner. Checked up with me afterwards several times to make sure it was working properly. Great …

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via Google
David S
David S

This has been the best service we have recived i. A long time thank you

Tom Morris
Tom Morris

The repair man handles our situation quickly and professionally. We will use him again

via Google
cary mcguffee
cary mcguffee

Excellent knowledge and performance.

via Google
Rebecca Rachal
Rebecca Rachal

Sent an email through the website and had someone at my house within 2 hrs. Very professional, explained the issue and what the plan was for that day. 100% satisfied with this experience.

via Google
Jerry Adams
Jerry Adams

They were GREAT!! My refrigerator quit working on Sunday morning. I called NELA repairs early Monday morning and explained to Gail what my problem was. NELA had Evan at my home by 10:00 AM. When he walked in and introduced himself, he …

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via Google
kenneth ferguson
kenneth ferguson

I called before I went...everything was explained to me on bringing by and dropping off my dryer...upon arrival, the staff were very professional...I dropped off my dryer...about two hours later, I received a phone call and was told my …

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Response from business owner

Mr. Ferguson, thanks so much for taking the time to review your experience with Northeast Appliance. Glad we were able to get your dryer repaired quickly. Please let us know if we cannot assist you in the future.

via Google
Jimmy Walker
Jimmy Walker

Always a wonderful company doing a great job

via Google
Robert Williams
Robert Williams

Love this business!! Very efficient and quick service! The repair service is knowledgeable and everyone is so nice! Bought a refrigerator from them and everything was done so well and quickly! Installation and haul off!! Nice appliances …

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via Google
Kristy Yarbrough
Kristy Yarbrough

They sent someone within 24 hours to who was very professional and knowledgeable and fixed my washing machine by resetting the panel. He explained that he could return free of charge within 30 days but my washer is working properly now. I …

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via Facebook
Jessica Tartar
Jessica Tartar

(Translated by Google) Super friendly guy.

(Original)

Súper friendly guy .

via Google
Cassidy Sanchez
Cassidy Sanchez

I needed my drier serviced and a repair done to it. Decided to call Northeast Appliance Repair. Excellent customer service from the time I spoke to someone on the phone through the entire service and repair process. Will use again in the …

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via Facebook
Lance Tullos
Lance Tullos

Good customer service and great price on new refrigerator! Highly recommended

via Google
Shelby McCarty
Shelby McCarty

Jeffrey and crew are very professional and go out of their way to help you and give you a great value for their appliances and repairs. 100% recommend

via Google
Mark Raley
Mark Raley

NE appliance made a correct and difficult analysis on a $1500 GE microwave. Works great today.

via Google
Norma Woodall
Norma Woodall

Parts for this oven are no longer available. I need a new stove.

via Google
Sheldon Theus
Sheldon Theus

I googled the business in hopes to find a wall oven at a reasonable price. Not only was did I find quality product with competitive prices; the customer service was great. Thanks again for all of your help.

via Google
Peggy LeVasseur
Peggy LeVasseur

Efficient, expedient and knowledgeable..friendly customer service and will call again if needed.

via Google
Karen Henry Paulk
Karen Henry Paulk

These are the nicest folks in town! Thank you to Lance & Gayle for your prompt assistance with my fridge! Ya’ll went way above and beyond when my ice maker went out! I appreciate ya’ll so much! I highly recommend this business. West …

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via Facebook
Mrs. Robinson
Mrs. Robinson

Yesterday we got the official word--our 12-year-old refrigerator was indeed deceased. If you haven't priced refrigerators lately, retail prices are in the scary range. So off we head to see what we could see with our first stop to be …

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via Google
Christine Adams
Christine Adams

Very pleased. A little pricey but you pay for quality.

via Google
Bonnie B
Bonnie B

Thank you very much! My oven worked wonderful last night😁. Technician knew exactly what was wrong and took care of it fast and was very polite and courteous 😃

Shea Lowe
Shea Lowe

Our washing machine died. They were quick to come out and we’re honest that the cost of a new machine was much less than repairing our current machine. I went and bought a new washing machine. They told us every pro and con about several …

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via Google
Debbie Kindrix
Debbie Kindrix

Purchased microwave and stove. Great customer service. Salesman called to see if everything was working properly. I definitely would buy from Northeast Appliance again. They go above and beyond just the sale. No other place in town does …

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via Google
Bobbie Byrd
Bobbie Byrd

Bought a washer and drier at reasonable rate and service was extraordinary.

via Google
David Carey
David Carey

It was repaired faster than I thought.

via Google
Kaitlin Ganey
Kaitlin Ganey

Cost of labor was a bit high, but they were very responsive.

via Google
Rebecca D
Rebecca D

The young man was very professional and he fixed the issue right away.

Melissa
Melissa

Very courteous young man done the install/repair

Ladies answering phones were very kind

Thank you

via Google
Jarrod Hawthorne
Jarrod Hawthorne

Lance in parts was incredibly helpful. The part was shipped straight to my house. Ordered Friday afternoon and arrived Sunday. Incredibly fast and cheaper shipping and total cost than anywhere else. Will def shop here again. Thanks!

via Facebook
Hayley Calvo
Hayley Calvo

The technician was very knowledgeable, professional, and friendly. Very good experience.

via Google
Johnnie H
Johnnie H

What a refreshing experience! I was given the number to call for service because I had since March been dealing with a totally unreliable company. What a difference! Professional in every way. Tyler, service agent shows up right on …

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Damon Adcock
Damon Adcock

Good communication and great service. Have used them 3 different times in the past year.

via Google
Janette Rowell
Janette Rowell

Over the last several years, we have bought flooring, a dishwasher, refrigerator, & a freezer. Love the friendliness on the phone & in person! We are very satisfied customers!

via Google
Chelsy Benefield
Chelsy Benefield

Great customer service. Very prompt to get back with me each time, arrived when scheduled, and great communication. Will definitely use again and highly recommend!

via Google
Lisa Allen
Lisa Allen

I enjoyed the professional service and the prices are really good.

via Google
Charles Mitchell
Charles Mitchell

The service was excellent and the repair man arrived right away. I was really pleased to get my dryer back to original condition for a reasonable price.

via Google
Janice King
Janice King

Showed up early for appointment which I really needed. His other call in my area hadn't taken as long as scheduled. Such a nice young man. Quick, efficient.

via Google
Becky Colvin
Becky Colvin

What professionals – In the office, on the phone, and in your home. Kept having an issue with my Bosch dishwasher and the friendly Service Technician diagnosed the issue on a Friday. A quote for the Price for the parts and installation …

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via Facebook
Pth Xox
Pth Xox

Excellent professional and courteous and knowledgeable technician. You will handle all of my appliance needs!

via Google
Paula H
Paula H

Excellent professional and courteous and knowledgeable technician. You will handle all of my appliance needs!

Maime Goulart
Maime Goulart

Very responsive and prompt. Experienced in their field. Very courteous as well. Will be calling again!

via Google
Sherri Lilly
Sherri Lilly

We have had problems with an upright freezer since we got it. Other service companies told us there was no problem, but these nice folks came, found the problem, ordered the part and we were up and running in four days time.

I highly …

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via Google
Sue L
Sue L

Can’t say enough good things about your business. Technician was personable and professional. The part that had to be ordered for my oven came in quickly and was installed in a timely manner. Would recommend them to anyone needing …

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Fede Acosta
Fede Acosta

Quick Response, technician arrived within the time given and repair was done quickly and when part had to be ordered it arrived just a a couple of days later. Reasonable price.

via Facebook
Susan Hamby
Susan Hamby

I had to have a few of my appliances assessed for insurance purposes that were either not working at all or malfunctioning from effects of hurricane damage. Technician was knowledgeable, friendly, and professional and office staff also …

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via Google
and T
and T

Hey to our Northeast Appliance Sales and Service! I want to share our experience with this company. Our appliances are 10 years old so I just wanted to do a maintenance check up on them. And I tell you, I was so impressed from start to …

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Jojo
Jojo

The tech did a great job and diagnosed the problem and fixed it as well as pointing out a plumbing problem he wasn’t allowed to work on. That problem is now fixed as well.

Came when he said and finished quickly. Good value.

via Google
Kelcey Wondra
Kelcey Wondra

Great customer service and was able to get out quick

via Google
tammy bourgeois
tammy bourgeois

Went in to find a new dryer and was in and out in less than an hour (with a new dryer). Checked with some of the bigger named stores that sell appliances and we would have had to wait for delivery (some over a month away). Northeast …

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via Google
Katie Hardy
Katie Hardy

Everyone was very nice and professional

via Google
Cindy Chesney
Cindy Chesney

Fast and proficient service. Was on time and wonderful attitude. Didn't charge an outrageous price. Will use again and I highly recommend them!!

via Google
Selma J
Selma J

Very pleasant and informative.

via Google
Carol
Carol

Service man explained what he thought was happening with dryer. Continued checking and told me how I can keep dryer from malfunctioning in the future. I appreciated his time.

via Google
Tara Trull
Tara Trull

Northeast appliance is also so quick and professional. Every tech they have had come out is very courteous and knowledgeable! They really know their stuff!

Response from business owner

Thanks so much Mrs. Trull for your continued support and business. We appreciate your 5 star review!

via Google
Jim Cox
Jim Cox

My wife and I built a house with all new appliances. Two years later we are having problems with them and northeast appliance has stepped in to help. Very professional and on time with great quality workmanship. Very easy to deal with. …

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Response from business owner

Thanks so much Mr. Cox for your continued business. We are thankful to have you as a valued customer!

via Google
Larry Kelly
Larry Kelly

Friendly, technician was very polite and answered my questions, was on time. Technician was looking for a part for my washing machine and explained everything on getting the part. Lady in the office was absolutely amazing. I will definitely…

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via Google
Elizabeth Rawls
Elizabeth Rawls

Fast & friendly service. They always do a great job!

via Google
Barry Delcambre
Barry Delcambre

Excellent service and took two visits because a part had to be ordered. Both red head guys were exceptional on each visit. Evan and Tyler need to be complimented!

via Facebook
greg huggins
greg huggins

Great service and friendly and knowledgeable technician!

via Google
Polly Petty
Polly Petty

Very well pleased! Could not ask for any better service than I got.

via Google
Brenda Fletcher Petrus
Brenda Fletcher Petrus

Highly recommend this company. Came out on Wednesday and ordered the part for my dryer. Came the next day and installed the part! Very friendly staff and reasonably priced! ⭐️⭐️⭐️⭐️⭐️

via Facebook
Wanda Spurlock
Wanda Spurlock

Excellent service , timely, courteous, efficient. 5⭐️

Response from business owner

Thanks Mrs. Spurlock for the 5 star review of Northeast Appliance. We appreciate you!

via Google
John G
John G

The guy was great, the best, give him a raise

Albert Edmiston
Albert Edmiston

Nothing is worse than washing to pack for a long trip and learn that your dryer is not working ( no heat ) I contacted the guys at Northeast Appliance repair, it was absolutely amazing experience, which is Almost unheard of these days!! …

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Kayla Michiels
Kayla Michiels

Northeast Appliance Repair has been EXTREMELY helpful, professional and attentive… Gail handled everything so well and not only that, but is also extremely sweet. 10/10

via Google
Rose Butler
Rose Butler

I recommend this company. Very professional, friendly and skilled technician. Very pleased.

via Google
Debbie H
Debbie H

Your repairman was so professional, knowledgeable and friendly. I will definitely be using your business again, thanks!

Lori Paquette
Lori Paquette

My service repair man was Tyler, he was very professional and knowledgeable and informative. I could not have asked for better service, he was actually able to come earlier which worked out great for me and I was very pleased with the …

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via Google
Sheila Armstrong
Sheila Armstrong

The technician was prompt, professional and courteous. I highly recommend Repair Service.

via Google
Kay D
Kay D

The service was professional. The service person was great. He explained what was wrong with the ice maker and showed us what the problem may be. I have already referred your company to a friend.

Tara Dumas
Tara Dumas

They came to my house to repair refrigerator and install seal on freezer..Had to order parts and will be back...Was pleased with young man!

via Google
ZEL SMITH
ZEL SMITH

These are some amazing folks! Just give them a call for your appliance repair needs. I have used them over the years and I just love Northeast Appliance Repair!

Response from business owner

Thank you so much for the great review and continuing to rely on Northeast Appliance for your appliance repairs!

via Google
Lee Ann Stapleton
Lee Ann Stapleton

Washer not working properly. He looked at it and explained what the problem was. We all agreed that the repair would cost more than a new one.

Even so, he was prompt, friendly and knowledgeable. I would use them again.

Response from business owner

Mrs. Stapleton,

Thank you very much for your 5- star review! We greatly appreciate your business.

via Google
Mansour Ramzey
Mansour Ramzey

I had a Kenmore refrigerator that stopped cooling, i decided to get a diagnostic and opinion so i called Northeast appliances and the repair man came on time and looked at it touched the compressor and said it is the compressor and it …

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Response from business owner

Mr. Ramsey,

We greatly appreciate your business and taking the time to review your experience with Northeast Appliance.

via Google

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